Privacy Policy

Last updated: March 2026

 

Overview

This Privacy Policy describes how the Cher Fan Club ("we", "us", "our") collects, uses, and shares your personal information when you visit www.cherfanclub.com (the "Site"), create an account, subscribe to a membership, or make a purchase. We are committed to protecting your privacy and handling your data transparently.

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The Cher Fan Club is an independent fan community dedicated to documenting and celebrating the career of the artist Cher. This policy applies to all features of the Site, including editorial content, community features, membership subscriptions, streaming content, the newsletter, and the merchandise store.

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1. Information We Collect

Account and Profile Information. When you create an account on the Site, we collect your name, email address, and any profile information you choose to provide. Account creation is required to access membership features, community groups, and subscriber content.

 

Usage Data. When you browse the Site, we automatically collect device and usage information such as browser type, IP address, pages visited, time spent on pages, referring URLs, and unique device identifiers. This data is collected through our hosting platform, Wix.

 

Payment Information. When you make a purchase or subscribe to a membership plan, payment information such as card number, expiration date, and CVV is collected by our payment processor, Stripe, Inc., directly through their secure payment form. We never receive, handle, or store your full card details on our servers.

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Newsletter Subscription. If you subscribe to our newsletter, we collect your email address.

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User-Generated Content. If you participate in community features such as forums, groups, or comments, the content you post and associated metadata are collected and stored.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining the Site, including editorial content, community features, and streaming content.

• Managing your account and delivering membership benefits.

• Processing and fulfilling orders for merchandise, including production, printing, and shipping.

• Communicating with you about your account, orders, and membership status.

• Sending newsletter emails (only if you subscribe; you can unsubscribe at any time).

• Improving and optimizing the Site and our services.

• Preventing fraud and complying with legal obligations.

 

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

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3. Who We Share Your Information With

We share your personal information only with the following categories of service providers, strictly for the purposes described above:

• Wix — our hosting and website platform. Wix provides the infrastructure for the Site, including account management, content delivery, newsletter distribution, community features, and cookie management. Wix processes data under their own privacy policy (wix.com/about/privacy).

• Stripe, Inc. — our payment processor. Stripe handles all payment transactions for merchandise purchases and membership subscriptions. Stripe is PCI-DSS Level 1 certified, the highest level of payment security certification. Stripe processes data under their own privacy policy (stripe.com/privacy).

• Print-on-demand and fulfillment partners — when you purchase merchandise, your name and shipping address are shared with our printing and fulfillment providers so they can produce and ship your order.

• Shipping carriers — your name and address are shared with postal and courier services for delivery of merchandise orders.

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We may also disclose information if required by law, regulation, or legal process.

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4. How We Protect Shared Information

All data shared with third-party service providers is transmitted through secure, encrypted connections over HTTPS. We follow the principle of data minimization: we share only the specific data each provider needs to perform their service.

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• Stripe receives payment data directly through their embedded secure payment form — card details never pass through our servers.

• Fulfillment partners receive only your name, shipping address, and order details — never your payment information.

• Wix processes account and usage data within their secured infrastructure.

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No provider receives more data than is strictly necessary to perform their function.

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5. Security Practices

We take the security of your personal information seriously. The Site is served entirely over HTTPS/TLS, encrypting all communication between your browser and our servers. Payment information is collected and processed entirely by Stripe through their PCI-DSS Level 1 certified infrastructure. Your card number, expiration date, and CVV are never transmitted to, processed by, or stored on our servers. Access to customer data within our systems is restricted and protected.

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While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.

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6. Cookies

The Site uses cookies and similar tracking technologies provided by our hosting platform, Wix. These include essential cookies required for basic functionality such as session management and authentication, preference cookies that remember your choices (such as login status and language), and analytics cookies that help us understand how visitors interact with the Site.

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You can control cookie preferences through your browser settings. Disabling cookies may affect some Site functionality, including the ability to log in or access membership content.

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7. Data Retention

We retain your account information and order history for as long as necessary to fulfill our legal, accounting, and business obligations. If you cancel your membership, your account data is retained for a reasonable period to allow reactivation, after which it may be deleted. Payment card details are not retained by us at any point — they are held solely by Stripe in accordance with their data retention policies. Usage data is generally retained for a shorter period for analytics purposes.

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You may request deletion of your personal data by contacting us at hello@cherfanclub.com.

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8. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate data.

• Request deletion of your personal data.

• Withdraw consent for marketing communications at any time.

• Request information about which third parties have received your data.

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To exercise any of these rights, contact us at hello@cherfanclub.com. We will respond within 30 days.

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9. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information.

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10. Links to Other Websites

The Site contains links to external websites that are not operated by us, including official social media accounts and other third-party platforms. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

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11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

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12. Contact

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at hello@cherfanclub.com.